Jazlog is your dedicated partner in fulfilling international air forwarding with
speed, efficiency, and cost-effectiveness.
Drive better outcomes
for your business
Tailor-made Service
We integrate your specific transportation needs into the shipping service while adapting to the dynamic world.
Customized Logistics Solutions
We tailor our logistics solutions to your specific shipping requirements while responding to the ever-evolving market landscape.
Adaptive Transportation Services
Our transportation services are designed to adapt to your unique needs, ensuring efficient delivery in a rapidly changing environment.
Integrated Shipping Approach
We integrate your distinct shipping demands into our operations, allowing us to navigate the dynamic world of logistics seamlessly.
Talk to Specialists
Also feel free to send us a direct email:
info@jazlog.com
Quick Answers Before You Reach Out
Save time by checking our most common inquiries regarding quotes, response times, and tracking.
What information do I need to provide to get an accurate shipping quote?
To provide you with the fastest and most precise quote, please include: the pickup location in China, the final destination (City/Zip Code), cargo dimensions and weight, commodity type (especially if it’s Dangerous Goods), and your preferred shipping method (Air, Ocean, or DDP).
How long does it take to receive a response or a quote?
Our dedicated team aims to respond to all inquiries and provide standard shipping quotes within 12 to 24 hours. For highly specialized cargo or complex DDP routes to certain regions, it may take slightly longer to ensure 100% accuracy on customs and duty calculations.
Q3: What are your working hours?
What are your working hours?
Our primary operations and customer service center are based in China (Beijing Time, GMT+8). Our standard business hours are Monday through Friday, 9:00 AM to 6:00 PM. However, for active shipments and urgent logistics issues, our account managers provide extended support to bridge the time gap with our clients in the Americas, Europe, and Africa.
Will I have a dedicated point of contact for my shipment?
es! At Jazlog, we believe in personalized service. Once you confirm a booking with us, you will be assigned a dedicated logistics expert who will manage your shipment from origin to destination, handle all documentation, and keep you updated every step of the way.
Who do I contact if I have an urgent issue with an ongoing shipment?
If you have an active shipment and require immediate assistance, please reach out directly to your assigned account manager via their direct email or phone number. Alternatively, you can mark your email subject as “URGENT” when using our general contact form.